How it works
Up and running in three steps
No new software for your team to learn. NoShow AI works quietly in the background.
- 1
Connect your calendar
Sign in with Google and your appointments sync automatically. It takes about two minutes.
- 2
Set your reminders
Texts go out 24 hours and 2 hours before each visit by default. Tweak the timing and wording to sound like you.
- 3
Track appointment activity
Your dashboard shows confirmations, reschedule requests, and appointment statuses in one place.
Every appointment
What happens to each appointment
From booking to the review after the visit. You only step in when a client needs you.
When it’s booked
The appointment lands in NoShow AI
Book in Google Calendar as usual with the client’s name and mobile number in the event, like “Maria Lopez – Cleaning (512) 555-0111”, or add it in the dashboard. Reminders are scheduled right away.
1 week before (optional)
A heads-up while there’s time to plan
Turn on the week-ahead reminder for appointments booked far in advance, like 6-month cleanings.
Text from the business: Hi Maria! This is Bright Smile Dental. You have an appointment on Thu, Oct 15 at 2:00 PM. Reply C to confirm or R if you need a new time. Reply STOP to opt out.
24 hours before
The main reminder
Sent in your words, with the client’s name and time filled in. Change the timing anywhere from 12 to 72 hours ahead.
Text from the business: Hi Maria! Reminder: your appointment at Bright Smile Dental is tomorrow at 2:00 PM. Reply C to confirm or R to reschedule. Reply STOP to opt out.
Client replies: C
Text from the business: Thanks, Maria! You're confirmed for tomorrow at 2:00 PM. See you then!
When the client replies
Replies update your schedule
C confirms the appointment. R sends the client an instant answer and puts the appointment in Needs attention with a notification for you. STOP opts them out right away. Any other reply shows up in Messages.
2 hours before
A final nudge, and an alert if there’s no answer
The same-day reminder goes out (or is skipped if they already confirmed, if you choose). Still no reply 30 minutes later? You get an alert while there’s time to call.
Text from the business: Hi Maria, see you today at 2:00 PM at Bright Smile Dental! Reply C to confirm or R to reschedule. Reply STOP to opt out.
After the visit
Record the outcome, and ask for a review
Mark the visit Attended or No-show to track your no-show rate. On Pro, Unlimited, and the free trial, an attended visit can trigger one Google review request a few hours later.
Text from the business: Hi Maria, thanks for visiting Bright Smile Dental! If you have a minute, we'd love a Google review: https://g.page/r/brightsmile/review Reply STOP to opt out.
Want to see each step in action? Watch the workflows or explore every feature.
Getting started
What you need
No new hardware, no app for your clients, and no contract.
Your calendar, or none
Google Calendar syncs automatically. No calendar? Add appointments in the dashboard.
Clients’ mobile numbers
US mobile numbers, with your clients’ permission to text them about appointments.
Your business phone
For test texts and for clients who want to call you. No new phone or app needed.
About 10 minutes
Sign up, add your business, pick your reminder times, and you’re done. 14-day free trial, no card.
FAQ
Questions about getting started
How long does setup take?
About 10 minutes: create your account, add your business details, connect Google Calendar (optional), and choose when reminders go out. Appointments already on your calendar get reminders automatically.
How does NoShow AI find appointments in my Google Calendar?
It reads events from your primary calendar (read-only) and imports the ones with a client name and a US mobile number in the title, description, or location. Events it can’t read are listed in Settings with what’s missing.
What if a client replies something other than C or R?
Their message appears in Messages and you get a notification, so you can answer like a normal text conversation.
Do reminders go out at night?
Not if you set quiet hours (for example 9 PM to 8 AM). A reminder that would land in quiet hours goes out when they end, or is skipped if that would be too close to the appointment.
What happens if I move or cancel an appointment?
Pending reminders follow the change: moving it reschedules them, and cancelling it stops them. Changes in Google Calendar sync automatically.
Still have questions? Email us or book a 30-minute demo.
Stop losing $500+ a month to empty chairs
Start your 14-day free trial today. Connect your calendar and your first reminders go out automatically.